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Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your data.

Last updated: August 1st, 2026 GDPR Friendly
We take your privacy seriously. Your data is safe with us.

Privacy Overview

What this policy covers

Ophelia 💅🏻 ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot services ("Services").

We believe in transparency. This policy is written in plain language so you can make informed decisions about using our Services.

By using Ophelia 💅🏻, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Data collected to provide our services

We only collect data that is necessary for our Services to function properly:

Discord Profile
User ID, username, discriminator, avatar URL
Server Info
Guild ID, name, member count, channels
Usage Stats
Commands used, XP earned, activity levels
Message Data
Only when required (logging, counting, etc.)
  • Authentication Data: OAuth tokens are stored securely for session management only.
  • Dashboard Preferences: Theme settings, language preferences stored locally.

How We Use Your Information

Purpose of data processing

  • Service Provision: To operate, maintain, and provide core bot features (moderation, entertainment, utilities).
  • User Experience: To personalize your dashboard experience and remember preferences.
  • Gaming Systems: XP tracking, leaderboards, achievements, economy features.
  • Moderation Logging: To record moderation actions when configured by server admins.
  • Improvement: Anonymous usage statistics to improve our services.
  • Support: To assist with troubleshooting and support requests.

What We Don't Do

Our privacy promises

  • Sell Your Data: We never sell, rent, or lease your personal information to third parties.
  • Track Across Websites: We don't use tracking cookies or cross-site tracking.
  • Send Spam: We never send promotional messages without consent.
  • Share Unnecessarily: Data is only shared as described in this policy.

Your data stays with us. Period. No third-party advertisers, no data brokers, no nonsense.

Data Retention & Deletion

How long we keep your data

Active Usage Period
Data is retained while you actively use our Services in any server.
Inactive Accounts
After 12 months of inactivity, non-essential data may be anonymized or deleted.
Server Removal
When bot is removed from a server, that server's config data is deleted within 24 hours.
User Data Request
You can request full deletion of your data at any time (see Your Rights below).

Your Rights (GDPR & Beyond)

Control over your personal data

👁️
Right to Access
Request a copy of all data we hold about you. Free of charge.
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Right to Erasure
Request complete deletion of your personal data from our systems.
✏️
Right to Rectification
Request correction of inaccurate or incomplete data.
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Right to Object
Object to processing of your data for certain purposes.
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Right to Portability
Receive your data in a structured, machine-readable format.
⏸️
Right to Restrict
Limit how we process your data in certain situations.

To exercise any of these rights, contact us through our Discord support server or use the /my-stats command in any server with Ophelia 💅🏻 to view/manage your data.

Data Security

How we protect your information

  • Encryption: All data transmitted uses HTTPS/TLS encryption.
  • Secure Storage: Database access is restricted and encrypted at rest.
  • Access Controls: Only authorized team members can access sensitive data.
  • Regular Audits: We regularly review security practices and update them.
  • Discord API Compliance: All data collection follows Discord's Developer Terms.

No system is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security. Report any security concerns to us immediately.

Third-Party Services

Who else might see your data

We may share limited data with the following trusted services:

Discord Inc.
User authentication via OAuth, basic profile data.
Supabase
Database hosting for user data storage.
Railway
Application hosting infrastructure.
Analytics
Anonymous, aggregated usage statistics only.

All third-party services are bound by their own privacy policies and data protection agreements. We do not sell data to any third party.

Children's Privacy

Protection for younger users

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately with details, and we will take steps to remove the information.

Changes to This Policy

Keeping you informed

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • Last Updated Date: Always shown at the top of this page.
  • Material Changes: For significant changes, we will notify users through our Discord server or dashboard.
  • Your Responsibility: Continued use after changes constitutes acceptance.

Contact Us

Questions? We're here to help!

If you have any questions about this Privacy Policy or our data practices, please contact us:

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Discord Server
Join our community for real-time support and discussions.
discord.gg/BD9Xx48WZd
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Support Email
For privacy inquiries & data requests.
ophelia.bot@gmail.com

We aim to respond to all privacy-related inquiries within 7 business days.